Shipping Policy
Effective Date: March 13 2026
At Jacket Creator, a brand operated by Jacket Creator Ltd, we strive to deliver your leather jackets safely and within the estimated delivery timeframe. Please review our shipping policy below.
1. Processing Time
Orders are processed within the following timeframes (excluding weekends and holidays).
Ready Stock Jackets: 2–3 business days
Made-to-Order / Custom Jackets: 4–8 business days
Once your order is shipped, you will receive a shipping confirmation email with tracking details.
2. Shipping Rates & Transit Times
We ship worldwide, including the United States, United Kingdom, Canada, Australia, and other international destinations.
Standard Shipping (Free Shipping)
We offer free standard shipping worldwide.
Processing time: 2–3 business days
Estimated transit time after shipment:
6–9 business days worldwide.
Expedited Shipping
Customers may choose expedited shipping at checkout.
Processing time: 1–2 business days
Estimated transit time: 5–8 business days
Shipping cost: $30
3. Shipping Carriers
We work with reliable international courier services, including:
DHL
FedEx
UPS
Skynet Worldwide Express
The carrier used for delivery may vary depending on destination and logistics availability.
4. Order Tracking
Once your order ships, you will receive a tracking number via email.
You can also track your shipment using the Order Tracking page available on our website.
5. Customs Duties & Import Taxes
International shipments may be subject to customs duties, taxes, or import fees depending on the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer.
6. Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to customs processing, carrier delays, weather conditions, or other circumstances outside our control.
We appreciate your patience and understanding in such situations.
7. Lost or Damaged Packages
All shipments are insured.
If your package is lost in transit, please contact us and we will investigate the issue with the shipping carrier.
If your item arrives damaged, please contact us within 48 hours of delivery and provide photos of the item and packaging so we can arrange a replacement or appropriate solution.
8. Contact Us
For any shipping-related questions, please contact us:
If you have questions about this Privacy Policy or our data practices, please contact us:
Business Name: Jacket Creator Ltd
Brand Name / Website: Jacket Creator
Company Registration Number: 16248509
Website: www.jacketcreator.com
Email: info@jacketcreator.com
Phone: +44 7414 659113
Business Address:
15 Scott Gardens
Hounslow, TW5 9JX
United Kingdom