Privacy Policy
Last updated: March 13, 2025
Jacket Creator operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with an online shopping experience (the “Services”). Jacket Creator is a brand owned and operated by Jacket Creator Ltd.
Our store is powered by Shopify, which enables us to provide the Services to you. Jacket Creator Ltd is the “Data Controller” responsible for the personal information collected and processed through the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from www.jacketcreator.com or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection and processing of personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to an individual.
Depending on how you interact with our website, we may collect the following types of information:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
- Payment method details
- Transaction confirmation information
Please note that payment details are processed securely through our payment service providers and are not stored directly on our servers.
Order and Transaction Information
- Products you view or purchase
- Order history
- Items added to your cart or wishlist
- Exchanges or returns
Account Information
If you create an account on our website, we may collect:
- Username
- Password
- Preferences and account settings
Communications
Information you provide when contacting us through:
- Customer service inquiries
- Support requests
Device and Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Network connection data
- Time zone and browsing activity
Usage Information
Information about how you interact with our website, such as:
- Pages visited
- Time spent on pages
- Products viewed
- Navigation behavior
Sources of Personal Information
We collect personal information from the following sources:
Directly From You
When you:
- Place an order
- Create an account
- Subscribe to emails
- Contact customer support
Automatically Through the Website
Information collected through:
- Cookies
- Website analytics tools
- Device tracking technologies
From Service Providers
We work with trusted service providers who help us operate our store, including payment processors, analytics providers, and shipping partners.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Order Processing and Service Delivery
To:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide order confirmations and updates
- Process returns and exchanges
- Manage your account
Improving Our Services
To improve our website, products, and customer experience.
Marketing and Promotional Communications
With your consent, we may send marketing emails about new products, promotions, or updates.
You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.
Advertising and Retargeting
We may use advertising technologies such as cookies or pixels to show you relevant advertisements on third-party platforms based on your interaction with our website.
Security and Fraud Prevention
We use personal information to detect fraud, protect our services, and ensure secure transactions.
Legal Compliance
We may use or disclose personal information where required by law or legal process.
How We Share Personal Information
We may share your personal information with trusted third parties when necessary to operate our business.
Service Providers
We may share information with service providers who help us operate our business, including:
- Website hosting
- Payment processing
- Shipping and logistics
- Data analytics
- Customer support
Advertising and Marketing Partners
We may share certain information with marketing partners to deliver advertisements or marketing campaigns.
Legal Requirements
We may disclose information if required to comply with legal obligations, enforce our policies, or protect our rights.
Business Transfers
If Jacket Creator Ltd undergoes a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
Relationship with Shopify
Our store is hosted on Shopify.
Shopify provides the online e-commerce platform that allows us to sell our products and services to you. As part of providing these services, Shopify may collect and process personal information about your interaction with our website.
Information submitted through our store may be stored on Shopify’s secure servers and processed according to Shopify’s privacy practices.
To learn more about how Shopify handles personal information, you can review Shopify’s privacy policy at:
https://www.shopify.com/legal/privacy
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Support marketing and advertising
You may disable cookies through your browser settings, although doing so may affect certain website features.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review the privacy policies of any external sites you visit.
Children's Information
Our Services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.
Security and Data Retention
We implement reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Request a copy of your data
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised “Last Updated” date.
Your continued use of our Services after changes are posted indicates your acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Business Name: Jacket Creator Ltd
Brand Name / Website: Jacket Creator
Company Registration Number: 16248509
Website: www.jacketcreator.com
Email: info@jacketcreator.com
Phone: +44 7414 659113
Business Address:
15 Scott Gardens
Hounslow, TW5 9JX
United Kingdom